Privacy statement

Dicarma Coaching and Dicarma Training and Consulting are responsible for processing personal data as described in this privacy statement. For ease of reading, Dicarma Coaching and Dicarma Training and Consulting will be referred to as Dicarma in this privacy statement. The contact details for Dicarma are carlos.montes.portela@dicarma.eu.

What data is processed?

Dicarma processes your personal data because you use our services and/or because you provide this data to us. Below is an overview of the personal data we process:

  • First and last name
  • Gender
  • Date and place of birth
  • Address details
  • Telephone number
  • Email address
  • Other personal data you actively provide, for example by creating a profile on this website, in correspondence, and by phone
  • Bank account number

For what purpose do we process personal data?

Dicarma processes your personal data for the following purposes:

  • To handle your payment
  • To be able to call or email you if necessary to carry out our services
  • To inform you about changes to our services and products
  • To deliver goods and services to you
  • Dicarma also processes personal data if we are legally obliged to do so, such as information required for our tax returns.

How long do we retain personal data?

Dicarma does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

How do we share personal data with third parties?

Dicarma shares your personal data with several third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We ensure that companies processing your data on our behalf provide the same level of security and confidentiality of your data. Dicarma will not provide your personal data to other third parties unless we have your explicit consent.

Cookies or similar technologies we use

Dicarma does not actively use functional, analytical, or tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. If Dicarma uses cookies, they are purely for technical functionality. These ensure that the website functions correctly and, for example, that your preferred settings are remembered. These cookies are also used to optimize the website’s performance.

Access, correct, or delete your data

You have the right to access, correct, or delete your personal data held by Dicarma. Additionally, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Dicarma. You also have the right to data portability, meaning you can request that we send the personal data we hold about you in a computer file to you or another organization specified by you. You can send a request for access, correction, deletion, data transfer, or withdrawal of your consent or objection to the processing of your personal data to carlos.montes.portela@dicarma.eu. While we hope to never reach this point with you, Dicarma would also like to inform you of your right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

How do we secure your personal data?

Dicarma takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or there are indications of misuse, please contact us at carlos.montes.portela@dicarma.eu.